Fulfillment & Customer Support
For international online sellers looking to expand into the Korean market without establishing a local entity, our comprehensive service offers:
Fulfillment Service
Our fulfillment service streamlines your operations in Korea, handling:
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Inventory storage in strategically located warehouses
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Order processing and picking
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Secure packaging to ensure product integrity
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Efficient domestic shipping and delivery
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Returns management and processing
This service allows you to focus on growing your business while we manage the logistics, ensuring timely and accurate order fulfillment to your Korean customers.
Customer Support
Service
We provide localized customer support to enhance your brand's presence in Korea:
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Native Korean-speaking representatives
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Multichannel support (phone, email, chat)
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Order inquiry handling
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Product information assistance
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Returns and exchange coordination
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Translation of customer feedback
Our customer support team acts as an extension of your business, providing professional and culturally appropriate assistance to your Korean customers, helping to build trust and loyalty in the market.
By leveraging our fulfillment and customer support services, international online sellers can effectively overcome operational barriers and focus on expanding their presence in the Korean e-commerce landscape.